How long does it take to enroll customers?

Enrollment of customers is easy as 1-2-3, typically takes 1-2minutes — the time it takes to scan a drivers license or any other government issued ID including Mexico Matricula Consular ID and Green Card. Once you are enrolled you are ready to use all the services provided by the iFastPay.

How can I contact iFastPay?

You can reach customer service by phone at 619-442-4555 from 10:00 a.m. to 6:00 p.m. PST or email your inquires to info@ifastpay.com

What is an iFastPay Closed Loop card?

iFastPay closed loop cards are similar to gift cards. An iFastPay Closed Loop Card is designed to provide access to our system to Cash Checks, Pay bills, Money transfers and other services which are part of a suit of customer friendly services. Paying Bills at iFastPay costs you only 0.89¢ and Cashing a Check with iFastPay is governed by terms and conditions set by an iFastPay Agent, and rate varies by retailer.

What is an iFastPay Prepaid MasterCard®?

It's a debit card connected to your iFastPay account. You can purchase things using the card, up to the amount of money (balance) in your iFastPay account. You can also withdraw "instant cash" up to your iFastPay account balance using this card at any ATM machine. It also enables you to utilize our platform to conduct your check cashing, Bill payment and other services in a convenient and expedited manner.

Please note: A Prepaid MasterCard® card is not a credit card. You cannot borrow money through this card, so you are not charged interest on what you buy with this card. See our card holder agreement for further details.

Where can I use my iFastPay Pin based and Master cards?

iFastPay Prepaid card can be used at thousands of locations where you can make a PIN debit purchase including:

  • Supermarkets

  • Gas Stations

  • Discounts  Stores

Withdraw money from over 1 million ATMs across the U.S. The iFastPay solutions Prepaid Maestro® Card is “The Smart Way” to pay!

Is there any maximum amount I can load to my iFastPay cards?

When loading at any iFastPay agent locations, you can load a maximum of $1500 per day for a fee of $2.75 comparing to other competitors who charge $4.95 to $8.95. And it’s absolutely free to load money when you cash a check and load to your card. Nationwide, iFastPay is associated with Green Dot®, Western Union® and MoneyGram® where you can load your iFastPay card from these agents. Loading fees may vary.

Will you run a credit check on me?

No, we don’t do credit check. We issue an iFastPay card irrespective of your credit history. Call our customer service Dept.(866.404.0389) for more Details or to order a Master Card® Prepaid debit card.

How much money can I withdraw from my iFastPay account?

You can withdraw money from any local ATM center. The maximum amount you can withdraw from your iFastPay account depends on a particular bank’s ATM machine.  If you prefer to do the transaction, the ATM may charge a convenience fee.

Is iFastPay safe & secure?

iFastPay provides secure transactions as iFastPay is  Battle Tested, Cost Effective and Impregnable. iFastPay managed Hosting Services delivers an extensive array of services that is safe and secure.

Is my customer information secure?

Yes. Fully redundant data centers dramatically reduce the risk of system outages or transactional data loss traditionally associated with providing sophisticated applications. iFastPay personnel have utilized their in-depth experience in determining and preventing inherent risk situations to deliver a network with unsurpassed security and risk avoidance.

Can I upgrade from one card to another? What is the procedure?

It’s easy for existing iFastPay Maestro® Prepaid Debit Card holders to apply to upgrade to iFastPay Master Card® Prepaid Debit Card. All you need to do is just call the Customer service (866.404.0389) and request for your iFastPay Master Card® Prepaid Debit Card and you will receive your card within no time to your house address. If you desire to cash your check, then take your card to any nearby iFastPay location to activate your new iFastPay Master card® debit card with our iFastPay agent network.

What checks will iFastPay cash?

iFastPay agent locations typically cashes all types of checks, including payroll, government, personal, two-party, cashier's checks, money orders, insurance drafts, and more. No check is too large or too small for an iFastPay agent to cash. Our service representatives make every effort to be able to give you immediate cash for your check or provides you the convenience of loading your Prepaid Debit card for free when cashing your check. See a participating agent for more details. Some restrictions may apply.

Why do people choose to cash checks with iFastPay when they have a bank account?
iFastPay offers a quick and convenient check cashing option. iFastPay agents are typically opened extended hours when most banks are closed. iFastPay provides you with the opportunity for immediate cash rather than requiring you to wait for days for your money. As it has become more common for banks to refuse to cash some checks, iFastPay check cashing services offer a convenient, quick alternative. Many bank representatives refer their customers to iFastPay when they have to refuse to cash a check because of the bank's stringent guidelines.

How much does it cost to cash a check?

Check Cashing fee at iFastPay depends on the Agent(s). It is our goal to charge a competitive rate in all markets. Rates are typically posted at an iFastPay agent location. See an iFastPay agent location for more details or email us at info@ifastpay.com.